Terms and Conditions

Warranty/Returns

BeesNeez Pro Audio include a two year conditional, non-transferable warranty with your purchase. It is the responsibility of the purchaser to inspect the product within 5 days of taking delivery. Please retain your proof of purchase either from your dealer or from the BeesNeez online store, in order for warranty to be granted. A copy of your proof of purchase must be included with your microphone when returning. It is the purchaser’s responsibility to supply the proof of purchase, so please retain this for your records. Should you require warranty please complete the online Return Authorisation form. Please do not attempt to service your own microphone within the two year warranty period.

Products must be returned in good condition. Any item that is returned damaged is not covered under warranty. Warranty will only cover a manufacturing defect. No other forms of warranty are implied or promised.

Ribbons: Ribbons are warranted for one year. However, if your ribbon is damaged because of misuse then repairs will be subject to costs.

Microphone Capsules: Every effort is made to protect your capsule in shipping. Please do not attempt to tighten the screws as this may void your warranty.

All shipping expenses are to be met by the owner (after the first thirty days of ownership) unless the item is damaged, then shipping costs will be at the owner’s expense.

Taxes: The purchaser is responsible for any import duties or taxes or duties that the purchaser’s government might impose.

Bank Fees: BeesNeez Pro Audio is not responsible for any charges that individual banks might charge on credit card purchases.

Returns: Should you change your mind after purchasing, you will be subject to a 20% re-stocking fee and shipping expenses. Please note: no refunds will be given if the items have been tampered with or show signs of wear. If your item had free shipping at the time of purchase, then the cost of shipping will be deducted from your refund as will any bank fee incurred by BeesNeez Pro Audio.

Shipping Times: If you purchase directly from the BeesNeez online store, you will find most items are ready to ship at the time of purchase. If you have a specific requirement please contact BeesNeez first to see if you will experience a delay in shipping. BeesNeez does not accept liability for loss of income because of a delay in shipping or warranty repair. However, if we are aware of your situation, we will do all we can to meet your needs. When your item ships, you will be given a tracking number so you can watch the progress of your delivery. Most items will arrive within one to two weeks. After the item has shipped, the purchaser has the responsibility to clear the item from customs, etc. Do not allow many weeks to pass if the item is not delivered, as it can be difficult to find.

Website Translation: This website may offer content translated automatically for your convenience. While we strive to provide accurate translations, automated translation tools may not perfectly capture the intended meaning, context, or nuance of the original content. As such, BeesNeez Pro Audio is not responsible for any discrepancies, misunderstandings, or damages that may arise from reliance on translated materials. In the event of any conflict or confusion, the original English version shall prevail.

Submitting your order will constitute your full acceptance of these terms and conditions.